Response Codes

Whenever a D&B Direct web service request is unsuccessful, one of the following response codes will be returned.

Code Description HTTP Status*
CM000 Success 200
CM001 The given request is invalid. 400
CM002 The format of this request is invalid. 400
CM003 Missing information in the request. 400
CM004 Internal D&B system error. 500
CM005 D&B System temporarily unavailable. 503
CM006 D&B System busy. 503
CM007 Your request cannot be fulfilled for the given criteria. 404
CM008 No match found for the requested Duns number. 404
CM009 Reason Code required for Germany. 400
CM010 Partial Success. 200
CM011 Invalid Country Code provided in the request. 400
CM012 Invalid Duns number provided in the request. 400
CM013 Invalid Subject ID provided in the request. 400
CM014 Invalid Product Code provided in the request. 400
CM016 Invalid Territory provided in the request. 400
CM017 Duns number is missing in the request. 400
CM018 No candidates resulted for the given input criteria. 404
CM022 Only a Subset of request parameters were used for processing the request. 200
CM023 Duplicate record cannot be created. 400
CM026 Request accepted. Processing pending. 200
 
CP001 No Match for the given input criteria. 404
CP002 No candidates resulted in the Extended Search. 404
CP003 No Match for given Telephone Number. 404
CP004 No Match for given Organization Identifier. 404
CP005 Insufficient Information to determine Fraud Score. 400
 
PD001 Requested product not available due to insufficient data. 404
PD002 Requested subject is promised later. Preliminary report returned. 200
PD003 Requested product not available - subject is on Stop Distribution. 404
PD004 Requested product not available due to subject information is too old. 404
PD005 Requested Product not available. 404
PD006 Subject is foreign branch, therefore trade-up to HQ is not available. 404
PD007 Family Tree does not exist for requested subject. 404
PD008 Success. Returned truncated family tree, as family tree member count exceeds maximum limit for requested subject. 200
PD009 Required scoring elements missing - a Commercial or Blended Small Business report is not available. You may proceed with a Principal only request. 200
PD010 Requested Product not available as address is undeliverable. 200
PD011 Requested Product not available as address is undeliverable. 404
PD012 Requested Product not available on Self request. 404
PD013 Requested Product is not available currently. Product will be delivered to the customer at a later point of time via offline delivery channels (Email/FAX/FTP etc). 404
PD014 Requested data is not available or partially available due to data integrity errors. 404
PD015 Trade-up to HQ is not available. Therefore delivering the data for branch organization. 200
PD016 Requested Product is not available since the requested DUNS is transferred to a new DUNS. 200
 
SC001 Your user credentials are invalid. 401
SC002 Your user credentials are not eligible for this request. 401
SC003 Your user credentials have expired. 401
SC004 Your Subscriber number has expired. 401
SC005 You have reached maximum limit permitted as per the contract. 401
SC006 Transaction not processed as the permitted concurrency limit was exceeded. 401
SC007 Subscriber validation failed. 401
SC008 Your account has been locked out due to repeated attempts to login with an incorrect User ID/Password. 401
SC009 Invalid Sign On Token in the request. 401
SC010 The User ID you provided doesn’t exist in the system. n/a
SC011 The User ID you provided already exist in the system n/a
SC012 Request not processed as user activation key is invalid or expired. n/a
SC014 Your user credentials are not eligible for this request since you are in trial period. 401
 
BC001 Partial Success. One or more records in the input file were not processed. 200
BC002 Batch request is not processed since input file is not available in the specified location. 400
BC003 Batch request is not processed since the content of the input file is not in the expected format. 400
BC004 Batch request is not processed since the count of the records specified in the request do not match the exact count of records in the input file. 400
BC005 Intermediate Success 200
BC006 Batch request is not processed 400
BC007 Batch Execution in progress n/a
BC008 Batch Execution not yet started n/a
BC009 Batch not processed as the input file contains more records than the permitted limit. 400
BC010 Batch files no longer available after retention period. 200
BC011 Invalid Batch Process Id provided in the request. 400
     
MN001 Invalid Monitoring Profile ID provided in the request. 400
MN002 Invalid Notification Profile ID provided in the request. 400
MN003 Product not registered for Level 2 Monitoring 400
MN004 Cannot delete Monitoring Profile - registrations exist 400
MN005 Cannot delete Notification Profile - registrations exist. 400

*This column displays the corresponding HTTP status code that will be returned for REST API calls.

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